Information We Collect
We gather various types of information directly from you, such as the details you provide during course registration, interactions on our site, and communication with other users or administrators. Additionally, we may collect data from third-party platforms you connect with https://www.learnacadme.com/ (Learnacadme - Operated by Machpay Fintech LLP. Formerly a Nexdha product). Some information is also collected automatically, including data about your device and your usage patterns on our platform.
↑ Back to topPersonal Information You Provide
When using our services, we may request personal information such as your name, address, email, phone number, billing details, educational background, workplace information, and other identifying details.
↑ Back to topInformation from Third-Party Services
If you use third-party services linked to our platform, we may collect relevant information. For instance, if you log in using Google, with your consent, we will store and process data from your Google account, such as your name, email, and phone number.
↑ Back to topUsage Data
We gather data about how you interact with our services, including areas visited and features used. We may also collect technical details like your IP address, browser type, access times, and referring websites.
↑ Back to topChildren's Privacy
We prioritize the protection of children's privacy. Our site is intended for users aged 13 and above. We do not knowingly collect payment-related information from children.
↑ Back to topPayment & Billing
If you use our platform's billing features, additional details such as your mailing address may be required to process payments. Payments are handled through third-party gateways. While we strive to ensure data protection, we are not responsible for how these third parties handle information. However, we maintain agreements with our providers to prevent the misuse of user data.
↑ Back to topRecord Keeping and Data Management Policy
Active user account data will be kept as long as the account is active. If a user deletes their account, the related personal data will be removed or anonymized as per legal requirements.
| Data Type | Retention Period |
|---|---|
| Inactive account data | 1 to 3 years, after which it may be deleted |
| Course progress data (enrollment details, completion status) | Retained as long as the respective course version remains active and has not been formally retired or deprecated |
| Certificates | Stored permanently or for a long period so users can verify them in the future |
| Financial records (invoices, payment details) | 5 to 8 years, to meet tax and legal requirements |
| System logs (login history, IP records) | Usually 6 to 12 months for security and monitoring purposes, then securely deleted |
How We Use Your Data
Your information helps us provide services, communicate with you, resolve technical issues, prevent fraud, and improve our offerings. Data analysis allows us to better understand user behavior and serve personalized content and advertisements.
↑ Back to topWho We Share Your Data With
We may share some data with instructors, other students, service providers, business partners, analytics firms, and advertising companies to support and promote our platform. Data may also be shared for legal reasons or during a corporate restructuring. Aggregated or anonymized data may be shared with third parties.
↑ Back to topSharing Your Personal Information
As a student, we may ask to display your testimonials, photos, or videos on our website or social media channels such as Facebook, YouTube, or LinkedIn. Publicly shared information may result in unsolicited messages. If you prefer not to share such details, you can contact us.
↑ Back to topSecurity
We apply appropriate security measures based on the sensitivity of the data we store. However, unauthorized access remains a risk, so it's essential to safeguard your account credentials and notify us of any suspicious activity.
↑ Back to top